Privacy policy
Last updated: October 13, 2026
WEAI WHOLESALE is operated by 义乌市印迹科技有限公司, doing business as WEAIWHOLESALE (“we,” “us,” or “our”). We operate this online store and website, including the related content, features, tools, products, and services available through it (the “Services”). Our store is hosted by Shopify, which helps us provide the Services.
This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or use the Services, place an order, create an account, communicate with us, or otherwise interact with us. If this Privacy Policy conflicts with our Terms of Service regarding the collection, use, or disclosure of personal information, this Privacy Policy applies to those matters.
Please read this Privacy Policy carefully. It describes our privacy practices and the choices and rights that may be available to you under applicable law.
1. Personal Information We Collect
“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized so that it can no longer reasonably identify you.
Depending on how you interact with us and the Services, we may collect the following categories of personal information:
• Contact and identity information, such as your name, email address, telephone number, billing address, and shipping address.
• Business information, such as your company name, business contact details, and information you provide when making a wholesale or business inquiry.
• Order and transaction information, such as products viewed, added to your cart, purchased, returned, exchanged, or cancelled; order history; shipping details; and transaction status.
• Payment information, such as payment method and payment status. Payments are processed by Shopify and/or third-party payment providers. We generally do not receive or store full payment card numbers or payment account credentials.
• Account information, such as your username, password, preferences, and settings, if you create an account.
• Communications, such as the information you provide when contacting customer support, submitting a review, or otherwise communicating with us.
• Device and usage information, such as your IP address, browser type, device identifiers, network information, and how you interact with or navigate the Services.
• Marketing preferences, such as your preferences for receiving promotional communications and, where applicable, your interaction with those communications.
2. How We Collect Personal Information
We may collect personal information:
• Directly from you when you place an order, create an account, contact us, subscribe to communications, submit a review, or otherwise provide information.
• Automatically when you use the Services, including through cookies and similar technologies, subject to your browser settings and applicable law.
• From service providers that help us operate the store and provide services to you.
• From business partners or other third parties, where permitted by applicable law.
3. How We Use Personal Information
We may use personal information for the following purposes:
• To provide and operate the Services, including maintaining your account and allowing you to browse our store.
• To process and fulfill orders, arrange payment and shipping, provide order updates, and handle returns or other order-related requests.
• To respond to questions, provide customer support, and communicate with you about your account, orders, or our business relationship.
• To personalize and improve the Services, including remembering preferences and understanding how visitors use our store.
• To send promotional communications where permitted by law and in accordance with your preferences. You can unsubscribe from marketing emails at any time.
• To protect the Services, our business, and our customers, including detecting and preventing fraud, unauthorized activity, security incidents, and other harmful conduct.
• To comply with legal obligations, respond to lawful requests, resolve disputes, and enforce our agreements and policies.
We process personal information only as permitted by applicable law. Where required, we rely on an appropriate legal basis, such as fulfilling a contract, complying with a legal obligation, our legitimate business interests, or your consent.
4. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, and similar technologies to operate the Services, remember preferences, understand site activity, improve performance, help protect against fraud, and, where enabled and permitted, support advertising or marketing.
You can manage cookies through your browser settings and, where available, through the cookie or privacy controls provided on our website. Disabling certain cookies may affect the availability or functionality of parts of the Services.
5. How We Disclose Personal Information
We may disclose personal information, as appropriate and subject to this Privacy Policy, to:
• Shopify, which hosts our store and provides services that support its operation.
• Service providers that help us with payment processing, order fulfillment, shipping, customer support, website hosting, analytics, security, and other business operations.
• Advertising or marketing partners, if we use such services and where permitted by law. These partners may process information under their own privacy policies.
• Third parties at your direction or with your consent, for example when you choose to use a third-party feature or request that information be shared.
• Our affiliates or related business entities, where applicable.
• Government authorities, regulators, courts, or other parties where disclosure is required by law or is reasonably necessary to protect rights, safety, or property.
• A successor or other relevant party in connection with a merger, restructuring, financing, sale of assets, bankruptcy, or similar business transaction.
Depending on where you live and the services enabled on our store, you may have the right to opt out of certain processing for targeted advertising or of disclosures that applicable law defines as a “sale” or “sharing” of personal information. You can review available choices here:
https://97crv1-35.myshopify.com/pages/data-sharing-opt-out
If your browser or device sends a Global Privacy Control signal, we will process it as an opt-out request where required by applicable law and where the signal can be recognized. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/.
6. Shopify’s Role
Our store is hosted by Shopify. Shopify processes personal information about your access to and use of the Services to provide, maintain, secure, and improve its platform and related services. Information you submit through the Services may be transmitted to Shopify and to service providers that Shopify uses, including providers located in countries other than your country of residence.
Shopify may also process information under its own privacy terms and for its own purposes. To learn more about Shopify’s privacy practices and the rights that may be available to you in relation to information Shopify processes, please review:
Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy
Shopify Privacy Portal:
https://privacy.shopify.com/
7. Third-Party Websites and Services
The Services may contain links to websites, applications, or platforms operated by third parties. We do not control and are not responsible for the privacy, security, or content practices of those third parties. If you follow a link to a third-party service, please review its privacy policy and terms before providing personal information.
Information you post in public or semi-public areas, including third-party social media platforms, may be visible to others and may be used by the platform or other users under their own terms.
8. International Data Transfers
We and our service providers may process or store personal information in countries other than the country where you live. Privacy laws in those countries may differ from the laws in your jurisdiction.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information, such as recognized contractual protections or another lawful transfer mechanism.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, fulfill orders, maintain business records, comply with legal and tax obligations, resolve disputes, enforce agreements, and protect our business.
The retention period depends on the type of information and the purpose for which it was collected. When personal information is no longer required, we will delete it, anonymize it, or securely retain it only where permitted or required by law.
10. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Please avoid sending sensitive payment credentials or other confidential information through unsecured communication channels.
11. Children’s Privacy
The Services are not intended for children who are not legally permitted to use them in their jurisdiction. We do not knowingly collect personal information directly from children in violation of applicable law.
If you believe a child has provided personal information to us, please contact us using the details below. We will take appropriate steps as required by applicable law.
12. Your Privacy Rights and Choices
Depending on where you live and subject to applicable law, you may have the right to:
• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Request a copy of certain personal information or its transfer to another service.
• Object to or request restrictions on certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of certain targeted advertising, sale, or sharing of personal information.
• Appeal a decision we make about a privacy request, where applicable.
You may also unsubscribe from promotional emails by using the unsubscribe link in the email. Even if you opt out of promotional communications, we may still send non-promotional messages about your orders, account, or other transactions.
To exercise a privacy right, contact us using the details in the “Contact Us” section. We may need to verify your identity before processing a request. Where permitted by law, you may use an authorized representative, and we may ask for proof of authorization or verify your identity directly.
We will respond to requests within the time required by applicable law. Some rights may be limited by legal requirements, exemptions, or our need to retain certain information.
If you are located in the European Economic Area or the United Kingdom, you may also have the right to lodge a complaint with your local data protection supervisory authority. A list of EEA authorities is available at:
https://edpb.europa.eu/about-edpb/about-edpb/members
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. We will post the updated version on this page and revise the “Last updated” date. We will provide additional notice where required by applicable law.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise a privacy right, contact us:
义乌市印迹科技有限公司
Doing business as: WEAIWHOLESALE
Email: wenhanzhao2016@gmail.com
Address: Niansanli Subdistrict, Yiwu, Jinhua, Zhejiang 322000, China
For applicable data protection laws, 义乌市印迹科技有限公司 is responsible for the personal information described in this Privacy Policy, except where another party, such as Shopify, processes information as an independent controller under its own privacy terms.